Order Info

Are there additional setup charges or hidden fees?

Generally, the unit prices include all setup charges and everything that is listed for each individual item, but does not include shipping (if needed) and tax.  Additional fees apply if you’ve requested an additional item or service, and in some cases if changes are made after production has started.  Rush fees apply if you require an order faster than the standard turnaround.  If Paypal is your preferred payment option, an additional 2.9% surcharge will be added which is currently Paypal’s standard fee.

What are the payment options?

Payments can be sent via E-transfer (preferred) to payments@yokai.ca, or by Cash or Cheque to Yokai Music Manufacturing, 871 Dovercourt Rd., Toronto, ON, M6H 2X4.  If Paypal is your preferred payment option, an additional 2.9% surcharge will be added which is currently Paypal’s standard fee.

Do you offer curbside pickup?

Yes, curbside pickup is available downtown Toronto.  Please email in advance to arrange picking up a completed order.  Local shipping or international shipping is also available at an additional cost.

What is the turnaround time?

Production turnaround time varies between different items, but is listed on the individual product pages. Production “day 0” starts the morning after all production elements are received and all production proofs are approved (unless approved early am). Please ask your rep about rush fees, if a faster turnaround is needed.

What's the difference between duplication & replication?

Duplication is the burning of CD-Rs, which is the process used for the quantity range of 100pcs-249pcs. Replication is the factory process that uses a glass master and molds the content directly into the CD, making it much more durable and scratch resistant. Replication is the recommended method, especially if distributing to retail chains.

Do I need a barcode?

If you are distributing to major retail stores, you’ll need a barcode. We can provide one and add it to your artwork for an additional $35.  We do not add a barcode unless it is requested.

Setting Up Artwork

I've downloaded your templates. In what format should I send them back?

AI, EPS, PSD, or PDF files in the CMYK colour mode.  If flattening your artwork, please remove or hide the template layer.  Rasterized files should be at least 300dpi using minimal compression.  Vector files should have all fonts “converted to outlines” and all linked image files embedded.

Where do I send the art?

Files 20MB or less can be sent via email to art@yokai.ca.  If you’re sending large files, please attach and send via wetransfer.com to art@yokai.ca.  DDP masters can also be sent via wetransfer to your sales rep or to sales@yokai.ca.  When sending files, please always include the “Band Name – CD Title”.

Can you help with artwork?

Yes. The very basic minimum design package starts at around $150 and grows from there, depending on the amount of details or requirements.  Please ask for more details.

Do you still have my artwork on file from Firebrand or MMS?

Almost all Firebrand digital artwork files since 2009 are on still on file.  Many MMS (Music Manufacturing Services) digital artwork files & DDP masters are are still on file but the archive is incomplete.  Please refer to your previous Job#, Artist Name, & CD Title, and we’ll check if it’s available.  No previous physical masters are available.

Submitting a Vinyl Order

Can I check the first one or get test pressings?

Most vinyl combos include test pressings.  If you do not require test pressings, please let us know.  Test pressings should be approved within 2 days to avoid delays.  If changes are needed to the master after receiving test pressings, additional setup charges will apply to create new lacquers and stampers.

How do I send the audio master?

Audio source must be supplied pre-mastered for vinyl, so please discuss this with your studio’s audio engineer beforehand.  24 bit 96kHz WAV or AIFF format file is the vinyl pre-master standard.  The source audio files should be provided as one single WAV or AIFF format file for each side, with track spacing as it is intended to appear on the record and with an accompanying PQ sheet indicating track IDs, length, in & out points.

How many minutes can I have per side?

As a general rule, the longer a side is, the quieter the record will be. Our general guideline for maximum side length is 20 minutes for a 12″ 33 rpm record and 14 minutes for a 12″ 45 rpm record. However, it’s the bass content in the music that takes up the physical space on the disc, so it’s sometimes possible to have a longer side without compromising the level or audio quality. Not all masters benefit significantly from shorter sides. As well, some styles of music are more ideally suited to a higher playback level, in which case shorter side lengths (15-18 minutes at 33 rpm, 9-12 minutes at 45 rpm) are recommended.